Day 2: Digital Transformation in Healthcare
As healthcare business leaders strategize for the post-pandemic world, one thing is evident: Digital transformation has just begun.
In fact, 81% of healthcare executives say the pace of digital transformation for their organization is accelerating, and 93% report that they are innovating with a sense of urgency and call to action this year, according to the Accenture Digital Health Technology Vision 2021 report.
The emphasis on scale and sustainability is driven in part by the desire of governments, partner agencies and the private sector to invest in initiatives that provide measurable, long-term impact on the delivery of health programmes.
The first trend that organizations need to be aware of in order to remain competitive moving forward is a strategically stacked technology infrastructure, according to the report.
The report suggests investing in core, scalable and flexible technologies such as cloud, microservice APIs and analytics to get a competitive edge. At the same time, it suggests that organizations should prioritize data privacy and ethical designs, including bias mitigation, as they build their technology architectures.
One specific technology that a quarter of healthcare executives report experimenting with is digital twins, such as IoT, data streaming and 5G.
Another trend is the ability of emerging technologies, such as natural language processing, low-code platforms and robotic process automation, to democratize technology and empower people across organizations.
Through technical training of these tools, the workforce can be given the capacity to optimize their work, fix their own pain points and innovate for the entire organization, the report says. In addition to empowering their workforce through technical training, organizations can achieve further advantages by utilizing remote work, according to the report. Nearly 90% of healthcare executives believe that having a remote workforce opens up the market for difficult-to-find talent and expands the competition for talent among organizations.
While some areas of healthcare must be conducted in a clinical setting, there are many roles that could be improved with flexible working requirements, especially when aided with digital tools that can foster working cultures anywhere, the report says.
The final trend builds off the multiparty collaborations that utilized shared data platforms throughout the pandemic.
As organizations begin looking for new partnerships, the report suggests reviewing the hybrid solutions that worked during the pandemic, creating a team to scan prominent multiparty systems emerging in healthcare and communicating with industry players to evaluate the need and impacts of a multiparty system.